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The ACCTT principles guide our work each day


Our core values are not just words on a wall; they are principles we live by.
Each quarter, we actively recognize and celebrate employees who embody these values,
ensuring they are integral to our company culture and operations.

Accountability

We do what we say and own what we do.

Compassion

We care deeply for the lives and communities we impact.

Customer service excellence

We treat everybody
like a VIP.

Trust

We rely on each other, act with integrity, and deliver on promises.

Teamwork

We excel when we work together.

Valuable and differentiated offering

MASA stands out in the industry by pioneering the first prepaid membership program designed to cover medical emergency air transportation costs. This innovative service provides invaluable peace of mind to our members, ensuring they receive necessary medical care without the burden of transportation expenses.

Meaningful mission

At MASA, our mission is to protect families with compassion, especially in situations where others might not. This mission drives our daily operations and instills a sense of purpose and pride in our employees, knowing they contribute to a cause that makes a real difference in people’s lives.

Great benefits

Our benefits package is comprehensive and generous: medical, dental, and vision insurance with highly rated carriers, a 401(k) program with a company match, paid time off, and company-paid short-term disability, long-term disability, and basic life insurance. We also make meaningful contributions towards our employees’ medical insurance premiums.

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Growing company with solid foundation

Established in 1974, MASA has grown into a robust organization with a diverse market presence. We operate in 18 international locations and serve over 2 million customers through both B2C and B2B channels. Our long-standing history and expansive reach demonstrate our stability and growth potential.

Strong culture

We pride ourselves on maintaining a strong, inclusive, and engaging work culture. This is reflected in above-average participation rates in employee pulse surveys, showcasing our team’s commitment to voicing their opinions and contributing to our workplace environment.

Career growth

MASA is committed to fostering professional growth within our team to ensure our employees can advance and thrive within the company.

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